Public Storage

Property is well maintained secured. I love the exit gate arm. The way it lights up makes it easier to see at night!

I had a unit here for less than a month and my locker was broken into with all of my furniture stolen and what was left dumped out all over the ground. This location has a broken gate and it has been like this for over a month-wasn’t broken when I first got a unit. I was last in my locker on 12/16 and got a call the following Sunday from a temp property manager letting me know my lock was missing and I need to come inspect my belongings. Thankfully I live close by and got there quickly and found the lock was completely missing with only a couple of things left. I took pictures, videos and reported it to the manager on site and filed a police report. I found out from the police that not only is the gate not working-so anyone from the general public can just come in- but their security system also doesn’t work. It only shows live feed as it’s happening and can’t go through recordings because “a storm knocked out the server a while back and has yet to be fixed”. their insurance-orange door-they provide, which is mandatory, doesn’t cover theft unless they receive proof that theft took place. Like security footage or a broken lock. Do not use this location, in fact I don’t think any location is safe for public storage. I should have used the other place across the street on Pflumm. If you currently have a locker here, save your belongs now before you go through this too. A part of me thinks this was an inside job but it literally could have been anyone.

Terri is an absolute pleasure to deal with! She is very informative and always has a good attitude! Eric the lead manager is awesome and helps with everything, always good vibes with these people!