Public Storage

I meet Katy M. at international facility yesterday 12-05-2025. She was covering for someone. But her facility was very close by on McArthur. We purchased a storage room and had a few questions about the room. Katy M answer all our questions and show some units. I left something at the site. Katy M went to her site to help clients. So I really needed the documents I had left at site. Went to her site and she was willing to help me out with this issue. That was very nice of you Katy M I preciate you. Thank you. KATY M NEED A RAISE. Thanks again for your help.

Do not store your stuff here! The place is infested with mice. I found multiple dead mice and feces-covered stuff in my storage unit. The customer service is very confusing and hard to get in touch with on the phone. It also doesn't seem like it's staffed by anybody. The front office on the last three times I've been there has not had someone available. I've moved out of this unit and don't plan on working with this company at any point in the future.

I've been coming here for almost a year and Devonte always goes up and beyond to help me. Whether it's something simple or complex, he is always willing to help. He is very friendly and kind and really knows how to make his customers feel welcomed