Public Storage

My rate doubled after about a year. I ended up moving to a smaller unit, but I fully expect that rate to increase dramatically. Hopefully I can move my stuff out before then. The gate has been broken for months, so there's a lack of security. I've tried to visit to the office multiple times in one day during business hours, but it has been locked with no staff present. This was after I had called earlier in the day to make sure they were open. Take your business somewhere else if you can. Two stars because the app is user friendly.

Ryan was so helpful and awesome! Made the rental reservation so seamless and easy - Highly recommend getting Ryan to help you with your public storage needs.

Been with them before they turned into Public Storage from Self Service years back. Recently they’ve experienced a staffing issue. I’ve called four times in the past 24 hrs during their business hours, no answer or reply including the time I physically pulled up and no one was present in the office. Can’t get a hold of them nor can you find anyone there. If it wasn’t for the discount, my business would be elsewhere but they can call you all day but not pickup such if kinda weird especially cause they needed me to come down. Please do better and hire more people ASAP. Update: They don’t answer phones nor is anybody ever in the office when you arrive but they do like send harassing emails demanding things when they refuse to follow up on their end and give good service. Public storage taking over is the worst move ever. Fire everybody and start over. It’s beyond ridiculous