Public Storage

The actual property manager was on-site and very friendly and approachable. Great customer service. While dual-tasking with cleaning and maintaining duty! Great job!

UPDATE: I received a call from the manager Meagan. She was extremely kind and understanding, and I got a refund for my unused storage. I truly appreciate the efforts and work put in to assist me. Thank you so much! The stars are only for Jessica at the front desk. She is AMAZING and so personable. It was a joy working with her even in such a dire situation. I came here 12/11 in the morning around 10 or 11 to see and rent a unit as I'm having to scramble to find housing. The process was smooth and easy, I found out after that evening I would not yet need the storage unit. The place was closed by this time, so I thought I could come by first thing when they open to speak with someone. No one is here. Called the customer service line, and spoke with someone about the situation and explained I've not even used the unit yet. Turns out, they only refund you for their $20 key. They keep the full month's rents and admin fee. It's understandable if it'd been a few days already, but next day? Crazy.

Meagan was phenomenal throughout my entire process. Very easy going, instructions were clear & she answered all my questions when I had them. Thank you Meagan!