Public Storage

I was having a good experience here until I tried to gain access to my unit today (Saturday morning 8:30am) and it’s completely blocked off for concrete work. I got an email several weeks ago about construction causing disruptions, and it has. But nothing about being completely barred from my unit. I tried to go inside (closed) and then call to get an answer on when I could next get in but nothing yet.

I had such a wonderful experience at this Public Storage location! From the moment I walked in, I felt welcomed and taken care of. Kristi went above and beyond to make the process smooth and stress-free—she was friendly, knowledgeable, and incredibly patient in answering all my questions. The property manager, Stephanie, was just as impressive. She clearly runs the location with professionalism and care, and you can tell she truly values her customers. Both Kristi and Stephanie made what could have been a stressful situation into something simple and even pleasant. The facility itself is clean, well-maintained, and secure, which gave me total peace of mind. I can’t recommend this location enough—thank you Krista and Stephanie for outstanding customer service!

Stephanie was super nice. Easy processes. Convenient. That is where this good stuff ends. I have now been in the unit 3 months and by month 4 my fees have gone up $59. I tried to find out why my fees so drastically and was met with they are in-demand and need units. No there's a Public Storage every two blocks you're a rip-off. I would never tell people to rent from this money hungry cooperation. I feel bad for the staff for having to deal with the fall out of unhappy customers.