Public Storage

Do not rent from this location! I had my furniture stored here for 6 months (April – September) in unit #643. When I went to move everything out on September 25th, the movers immediately noticed severe water damage and mold all over my furniture. The smell was overwhelming, and all of my furniture was unsalvageable. It was not safe to keep. I took photos when I left the unit, and you can clearly see the discolored concrete, water stains, and mold growth on the floor and walls, clear evidence of a leak. This damage destroyed over $7,000 worth of furniture, which all had to be thrown away. My wife and I keep our furniture in pristine condition, this was definitely upsetting as the furniture we had and loved was all gone from the irresponsibility of Public Storage. I am now dealing with Public Storage’s insurance through Sedgwick, which so far feels like a joke. They told me mold is only covered up to $350 unless I can prove it was caused by water damage (which is $5,000), despite the obvious signs of leaks in the unit. If they refuse to cover the damages properly, I will have no choice but to pursue legal action. Even if I get the whole amount of $5,000 everything costs so much more now and I paid, and I cannot even get the same furniture that I had and loved. The damages well exceed $5,000. This place is not climate controlled as advertised, and my experience proves they cannot keep units safe from leaks. If you value your belongings, do not rent here. I will update this review and share my full experience publicly once the insurance situation is resolved. If you happen to be in storage unit 643 or near it, RUN!!!!!

Sony & Erin truly deserve five stars! Their customer service was exceptional from start to finish. Both were incredibly knowledgeable, helpful, and courteous throughout the entire process. They answered all my questions with patience, made sure I understood everything clearly, and went above and beyond to ensure I had a smooth and positive experience. I’m genuinely grateful for their professionalism and support. Highly recommend working with Sony & Erin!

I rented this unit last year in December for $200 a month. Over the next eight months my rate went up to $487 per month. I also found rodent droppings all over. The top of the unit had big gaps and I have mold growing all over my furniture. I would not recommend this place to anyone.