Public Storage

We had Bobby as our agent and he pretty much sealed the deal lol he's so attentive friendly and accommodating and it's not fake at all like he's actually that nice. I'm from queens and the units I've had we did not get such amazing customer service. Even after returning a week later he knows people names it's amazing. The unit is amazing clean calm and nearby the door everything is perfect and I'm just happy to have a very friendly agent in the front it makes an already stressful time just much more relaxing. I loved it and he great.

And they raised the price again. It was $125 now $285 again. Only been in the storage unIt under a year. Avoid this place at all costs! When I first moved in, I thought the dusty, dirty floor was just how it looked. Until I realized all my belongings were covered in dust. I had to clean the unit myself because when I told the front desk, they said they don’t clean units and couldn’t even give me anything to clean with. After going back and forth, the guy finally handed me a single roll of paper towels. I’ve only been here 4 months and my rent has already gone up by $50. On top of that, I have dated photos showing the exact same piece of trash in front of my unit for weeks. I even saw the staff member with a cleaning cart twice, but the trash never moved. Save yourself the headache and find another storage facility.

I called the storage facility because I was concerned about my rates, and Nay was incredibly friendly and helpful. I was honestly considering taking my belongings out of storage, but Nay took the time to assist me and was able to help me secure a lower rate. Their professionalism and customer service made a huge difference, and I really appreciated the support.