RightSpace Self Storage

My name is Angela, I'm using my hubby's Google account.😜 This place is wonderful! Compared to other storage places, this one is a much better match with our wallet, heh... The staff is friendly and helpful, the grounds are safe and secure, and the units themselves are great - - I was happily surprised to find that we even have a light in our storage! 😆😜 I would definitely recommend this place for folks needing a storage unit.

Criminals. I was the only person on my storage unit contact. The lady at the office told me she let someone else in because she knew the unit number…… One. She broke the law. She straight up told me she’s not allowed to let anybody back To the units unless they’re on it. And she said I trusted her, so I thought it was OK. That’s the first big issue. The next is even crazier. Two. The lady who went to my storage unit stole everything and closed the unit. She was an ex Who did not have permission to be there since I was the only one on the storage unit contract. It was set to be done the 8th of February. They didn’t call me. Email me. Nothing. They let her in. She stole all my stuff and then they closed it 3 weeks ago! As I confronted them about it they were very distant And security camera footage will not be available because it deletes after one week apparently so I’m completely screwed out of all my stuff I had in storage. A lot of it was sentimental items from my daughter that I will never have back They know they messed up and are being extremely vague and unprofessional. The lady who is there currently was not the one who allowed the individual to steal from me, but she did call her and as I was leaving, I heard her say when you’re alone, call me asap.

So I just spent the last two days moving my friend out of her unit because she was given 2 days to vacate her unit but WASN’T GIVEN AN EXACT REASON WHY. She should have been given 7 days. But instead was given 2 DURING A NATION WIDE EXTREME STORM mind you. It was FREEZING. She had just paid her storage but was told they might not return her money for the 28 days she won’t be occupying the unit. That is ridiculous. The manager at the Pan American location is highly unprofessional and unreasonable. Shameful employee. Mind you I’ve rented from there before and it was always a good experience and the manager was great then. So I know the difference between good and bad management . But giving only two days during a winter storm with freezing temperatures is just ridiculous and unreasonable