Security Self Storage - Downtown Raleigh

Thank you, David and Shane for working with our agency to get us set up with another storage unit. I called yesterday and today we are all set up and moved into the space. You guys are absolutely awesome. Shane helped us with the payment process, receipt and documentation. He answered all of our questions. We have several units at this location, it's safe and very well kept. We have always received the highest level of customer service and support.

Predatory location!! I utilized unit this for a month and they refuse to cancel my contract over the phone and I live in a different location so I can’t come do anything in person. I’ve spoken to multiple representatives explaining this ! They all said okay we’ll put it in the notes! But today I learned they’ve been stealing money off my card instead of starting the release process! I had to get a new card and dispute the charges to get away from them. They’ve even sent out a email about how they’re increasing rates, this location is struggling with good reason. Please save yourself the trouble!!

Shane and Caitlin were great, super easy process!