Self-Storage at U-Haul

My sister attempted to rent a truck from this u haul location. She was told that she could NOT opt out of the insurance ”at this location”. My sister questioned this practice and showed proof that on a previous rental, she declined without incidence. On this visit, the “manager/owner”, Jennifer told her that she could take it or leave it (the insurance), then told her that she was not going to rent to her at all, and threatened to call the police if she didn’t leave. This is not very professional nor customer oriented. I would not recommend using this location for your rentals; try Warwick Blvd, Mercury Blvd or the Hampton Towne Center locations if you are looking for true customer service without the fraud…

Good for uhaul but there website advertises RV storage and they do not offer this. Or the person I talked to on the phone didn't know what I was talking about