Sheboygan Self Storage - West

I wish I could give a Better update But instead as Self Storage as has advertised..You are on your own,No longer white wall and clean floors (false ads) its become dirty ,with mice on 3rd floor was told oh we are new ownership but Nothing is cleaned, changed hours and was told my locker had No lock on it but didnt know anything Really!!(with all those safety cameras) my locker had it 🔐 on it??!! disappointing.Now to insult to injury They Are Again raising Prices ..MORE for LeSs! looking for a clean safe storage place in sheboygan NOT Here.I had 2 ppl get lockers and Never got credit for them either.but now again I regret it.

Leasing a unit at Sheboygan Self Storage has been frustrating from start to finish. Their elevator has not been functioning multiple times, including when I moved in. The most recent being this past Memorial Day weekend when I got stuck in it. I needed to call 911 because there were no other tenants there. The 911 operator told me they have fielded multiple calls regarding their elevator. I have been trying to end my lease/close my unit since June. I had movers schedule in July, and the elevator was not working again, so I was unable to remove my property. The movers would have charged me an extra $150 per hour to use the stairs (my unit is on the third floor). I contacted Sheboygan Self Storage, and I was assured that I could leave items in the unit, it could be closed, they needed no more payments, no fees would be assessed, and my credit would not be damaged. I confirmed twice that I was understanding them correctly. I received emails confirming the closure. Since then, they have advised my unit cannot be closed/lease ended, I would need to continue to pay, fees will be assessed, and my credit may be affected.

This place is jank. The elevator is shoddy and freaky and there's apparently a guy living in one of the storage units. And it was not easy to navigate both inside and out or cancel our unit.