Storage Etc Carson

Let me begin by stating, the manager is an absolutely wonderful person. I found her to be kind and professional at all times. So my comments regarding the facility itself is separate of her. The facility: I wish I could place a "0". The pictures posted on their website does not reflect the real current condition of their storage units. I placed some items there for a year. When I returned, I found many of my things in ruin because of water damage from the rain. The floor of my storage was damp, and some of my things had mold. Additionally, there was signs of either bug or rodent presence. I had to throw away some of my stuff. I paid for a space to protect my things, just for it to be ruined. Waste of money. Some of the area that stores vehicles were sitting in large water puddles. This can't be good and can cause rust. Clearly, the owners of the Carson facility do not care about providing adequate and well-maintained storage spaces and do not care about their reputation. This place is deplorable. I would not recommend this place to anyone that values their property.

Storage Etc. has been amazing to work with! Not only do they have the best prices around, but the staff is incredibly helpful. Krista at the front desk was especially wonderful-friendly, professional, and so easy to work with. She made the whole process smooth and stress-free. Highly recommend!

Please be wary of this place if renting a storage unit. Its built on what used to be a landfill and the ground is always shifting. They should really provide a disclaimer to customers before renting out units. I constantly had to call maintenance to come out to my unit because my door was sinking and I couldn't get it open. Eventually, I had to transfer to a different unit, and then immediately had problems with the door again. The units are not clean at all and I even had water damage to my belongings when it rained. I had a 5x7 at around $70 a month. And with all the problems getting into my unit they just said, "We're on a landfill. Clients end up moving to other units or finding a different storage facility." Don't waste your money there.