Storage Post Self Storage

Adrian and Denise are amazing! Everytime i walk in with a question or concern they're always welcoming and help me out to the best of their abilities. I walk out feeling taken care of! I absolutely love my storage post units!

Do not recommend this location. Have had my account for over 1 yr rates went up 3 different times was paying $69 to start w 1 free month now paying $157 Horrible customer service, had family move stuff out due to me being sick and manager at little village was rude and refused to approve move out even tho stuff was cleared out and they still charged my card for another full month.

Initially I made a one star review due to the poor customer service I experienced from the manager and unit conditions I discovered a week ago 10/25/25. I have been a tenant for over a year and purchased an additional unit for more space. However, when moving out my smaller unit I saw rat poop and rat holes at the corners of the unit. When reporting that to the on duty manager he was not helpful and made no attempt to remedy the issue and blamed the previous ownership for my issue. Following that experience I reported that to the customer service line where I spoke with Alex who sent an email to the district manger Raina on my behalf. Raina quickly responded the next business day and provided amazing customer service and provided me with a credit due to my experience. She was very friendly and understanding, ensuring that additional training would be provided for the current management to better handle these incidents. If you have any issues I would suggest calling the customer support line and ask for the district manager if you experience no support from the lower level management. Also Denise in the other team members were a great help and had great energy!