Storage Rentals of America

I am beyond frustrated with Storage Units of America. After over a week of snow, the lot still wasn’t cleared properly, making it nearly impossible to access my unit. As a business owner, this directly affects my livelihood. I rely on being able to load and unload efficiently, not play obstacle course in a frozen parking lot. My truck got stuck TWICE because the snow and ice weren’t cleared, and instead of being able to pull up to my unit, I was forced to park all the way across the lot and haul my items through snow and slush. Why am I paying premium prices if I can’t even be front and center at my own unit? This is not just inconvenient — it’s unprofessional and careless. If you’re going to charge high rates, the bare minimum should be safe, accessible property maintenance. Poor snow removal can cost customers time, money, and even damage vehicles. Extremely disappointed. I would not recommend this location to anyone who actually needs reliable access to their storage, especially business owners EDIT: my partner got stuck trying to leave as well and the people in the front office REFUSED to let him use the shovel “ because they were about to close” AS IF THEY COULDNT BE DECENT HUMAN BEINGS and let him use it for five mins to get out..

Stopped by the Eisenhower Ave location on accident, but Kassy the property manager was so friendly and helpful that I decided to book a storage unit on the spot. She answered my questions patiently, showed the potential unit to me, and went over the lease terms for me, helping me to understand my options. It was close to closing time, but Kassy did not try to rush things. (Also spoke with George on the phone and his no-pressure tactics and offer to answer my questions are also notable.) Thank you for a very positive experience!

Storage Rentals of America is a good place to store your belongings both short and long term. The staff was nice, the set up process was smooth and the prices were reasonably fair.