Storage Rentals of America

I know prices have gone up, but the rental for our unit has doubled in 2 years. We have an inside unit that used to be protected by a locked door to get into the building. That lock is now taped over and no longer secure. I did call when I noticed it being broken so I guess the tape was the solution. Value isn't there anymore.

Just rented storage unit. So far everything has been great. Researched pricing in area. Red Dot was cheapest and had special for second month. Renting on line was very easy. Had been trying with another company. Their site was hard to use. My unit was surprisingly tall inside. Lots more room. Only problem I've had. Was finding a clip on door. Could not figure out how to remove. Finally got it removed.

Recently needed to rent some storage units. They had a 10x10 unit that was climate controlled for the same price as a standard unit. However, when I went to get into the lock building for the climate controlled unit it was locked separately and I was never able to get in. After contacting support and nearly an hour later, I asked to be transferred to a standard unit. A few weeks later I need to get a second unit so I rent it online and upon arrival the front gate keypad isn't functioning. We were told it would be the next day before access could be restored. I rented from them before and never had these types of issues. Maybe these are just too bad instances but they were back to back for me. This is just another issue of non-maned storage facilities and things you can expect to happen.