Storage Rentals of America

Yes I would like to say I've had very a good experience with storage rentals of America they're property manage miss lovida ...or Ms.V is such a 🏆 champion to me she has been so helpful to me every time I needed her help I have seen how nice she is with people in person ❤️ she has very nice personality she polite and she always does her best to help anyway she can ...so to Ms. Lovida thank for your helping me 🙏🏾 😊 she is a very out standing person so I wish the best for storage rentals of America for such good business and to Ms. V....keep up the good work 👏🏾 🙌🏾 👍🏾 👌🏾 😀 😊 🌹🏆❤️ you deserve it God bless you always 🌹🌹💯😇....Mr. hart

I had been searching for a storage unit in Sumter for weeks, and the process took longer than expected because most storage companies in the area do not offer in-person service. I wanted to see what I was investing in, as storage rentals, unlike most merchandise, cannot simply be returned if unsatisfied. Venita at Storage of America truly stood out by offering exceptional service. She made the experience different—better—compared to other storage companies in Sumter. She took the time to show me multiple units, ensuring I found the best fit for my needs. Even though I was not renting the largest space, she was genuinely helpful, patient, and committed to making sure I felt confident in my choice. Thanks to her, I was comfortable signing the lease, knowing I had the right amount of space. If you are looking for great service and a hands-on approach, I highly recommend Storage of America, especially with Venita’s assistance!

The office manager is not pleasant. I've spoken to her multiple times on the phone and today when I went to make sure everything was set on ending my contract. She was sitting inside the office with the door locked even the hours are 9:30-5:30 and it's only 3 o'clock and refused to let me in. My storage unit rent (after the promotion period) went up $50 with absolutely NO notice. When I called she beat around the bush before finally saying the rent went up because of the economy? Okay. Still no notice. I'm guessing they hope all the military people storing here NEVER notice their auto payment went up. Feels very sketch. The security gate with keypad to get into the units, you know the one we PAY for every month to keep our items secure (not to mention the vehicles parked could be easily towed away with no one the wiser) has not been closed the ENTIRE month ofJune. (today is June 26th) Oh and they allow the units to use moth balls, so expect ALL of your items to be permeated with a chemical smell that takes multiple washes to get out. Stay away. Very sketch and aggravating that the rent was raised WITHOUT notice AND that the security gate has been inoperable for the last MONTH. Many other storage places around the Air Force Base that will take a little more pride when interacting with customers and are more upfront and transparent if they raise the rent.