StorQuest Self Storage

The property manager Brian is an awesome person… easy going , easy to speak with about anything and everything. The facility is very clean a well maintained. I feel secure about leaving my personal property at this location all because Brian’s hard work and dedication to great customer service. I’m very happy with both Benedict Storage and Brian 😊

Great prices, no hassle, no ridiculous price increases like the other “corporate” storage scam structure. Very helpful when needed. Would store here again

They changed management and the new person in charge is unprofessional and will call you names if you have any questions about brand new policies they've instituted. I was told prices never rise when I first got the storage years ago, and all of a sudden they raised so I called and asked. The response was "we have the right to raise our rates just like everyone else" I asked, "right of course you do. I just remember being told that you don't" "We're a business. We raise rates, you can go somewhere else if you don't like it." Second interaction was because my card didn't go through for 10 days to which I wasn't notified until they slapped a late fee onto my next charge. Got an email but apparently when I got the email the charge goes through. I asked about the late fee being waived since I didn't get notified until I got a late fee and called right away when notified, he then proceeded to say "every time I've dealt with you you've been whiny. I'm better off giving you a 30 day notice since you can't take care of your responsibilities like a man. It's not my job to make sure your bills get paid."