Stuf Storage - Eagle Rock Los Angeles

A huge thank you to Stuf Storage for brightening what started as a rough day. This past Sunday, Tumi (or Tuli) was an absolute star—patiently hearing me out, finding instant solutions, and making sure I could get to my unit without a hitch. Because of her, I left not only with my belongings, but with my whole mood turned around. She’s the kind of customer service hero who makes you believe in ‘above and beyond.’ My transition out of storage now feels like smooth sailing—thank you for the sunshine, Tumi!(someone give this lady a pay raise!!) Side note: the facility itself is very clean, easy facility access, lock was provided, and customer service isn’t some long telephone maze, they also text if you prefer that.

Stuf was extremely easy to set up. Calling customer service got an instant connection to a real person who walked me through any issues I had. Access is 24 hours, and the price is reasonable. I was very happy to move my stuff from the Public Storage across the street.

I had a good experience. While there were a few technical difficulties at the beginning, everything was able to be fixed with a phone call. The person who manages this facility was very friendly and walked me through the whole lock and key process easily. The facility is clean and nice over all.