Symbia Logistics

I recently delivered a load to Symbia Logistics and the experience was very disappointing. This facility is listed as FCFS (First Come, First Served) with no appointment required, yet upon arrival I was told I needed an appointment just to be assigned a dock door. I arrived a full day early so I could check in promptly and stay on schedule for my next pickup, but instead I’ve been left waiting — possibly having to cancel my next run. What makes the situation even worse is that the entire dock area was empty, yet I was still not assigned a door. This kind of disorganization and lack of respect for drivers’ time is frustrating and costly. Facilities should be clear and consistent about their policies, and if they advertise FCFS, they should honor that. Very disappointing experience — drivers deserve better.

I have to say the receiver is easy to deal with, had a 10 am appointment on 9-10-25 arrived at 8:30 am and they gave me a dock immediately. Plenty of room to maneuver and the office staff is easy to deal with. They do have a drivers restroom they just ask that if you use it please respect the other drivers and not trash it. I’d be more than happy to come here again. Fast unload had 7 pallets.

Hello. I am trying to set up an appointment for Monday but see you guys are closed to do that now over the weekend, whom do I contact?