Town & Country Self Storage

This got to be the worst company ever! I rented a unit and when I got to the facility the unit number provided did not exist. I called numerous times trying to find an answer to the unit number and they kept giving me the same unit. My husband and I walked the complete facility and the number was just not there. I decided to cancel and move on to another company. This happened 6/22/2020, I was told that they would send me a refund check and as of today I have not received the refund due to me 08/19/2020. The customer service is not the best...a recording is always on.

My husband and I arrived to rent a unit but the office was only open for appointments, but they had number for us to call. We called it, got ahold of someone right away, and are now renting a unit from them. Their prices are fair and the customer service was great.

Started great! Then the increases and increases becoming too expensive and damaged 2 of my RV’s one by customer an attempted break in and several scratches from neighbors. As long as you pay they don’t care.