TurnKey Storage - Midland

I rented a truck from here through the mobile app and had some technical difficulties. Thought I was setup for a mobile pickup at 8a.m but I was not. Ashley was there early before the store opened at 9:30 a.m and she got me squared with a truck in good condition. That's the type of customer service I greatly appreciate. Thanks Ashley!

Well, this business blocked off the whole usable parking spot... Left no entrance to water well but one... Very tight gap beside smoke shop.. , not even a pathway was left from the Midland drive street... Could have just blocked it right behind the water well area so at least it has easy access to water well.. This just shows me what kind of owner this guy is... Supposedly blocked off parking because of runners working out in this parking lot... 🤦🏽‍♂️As if this parking lot is always used for the storage... Storage kwner obviously is affecting the water well owners access to the business... So that tells you how storage owner must be as a person... Just saying.

Store hours said 9am, 930 no one there to pick up uhaul. Person showed up 15 min after I called. Not friendly and seemed mad she had to be there. Asked when they closed was told 430pm. Came back to drop truck off at 3pm once again building locked and no one there to check in truck. Will not use this location again.