U-Haul Moving & Storage of Alsip

Great experience. Friendly, professional staff and equipment was comfortable, in great working order, and spacious allowing all our stuff to fit in it.. Definitely will do business here again in the future.

Went online and rented a 26' moving truck for 10 hrs at the 87th/Cicero Ave location. Received a phone call the day before letting me know that the location was moved to the Alsip location. No big deal, it wasn't too far from the original location. However, I requested mobile check-in and still had to go inside to complete the check-in. The line was long when I arrived at 9am, but there were three people at the counter, so the wait wasn't too long. The facility carries all your boxing needs: boxes of varying sizes, tape, padding, peanuts, dollies, moving blankets, you name it. The check in process didn't take long and the guy taking care of me (his name tag said owner) was thorough. I called later to request an extension of two hours from our original 10 and the girl who took my call was very professional. The return process was easy and done online, however my husband returned the keys to the box BEFORE we took a photo of the odometer 🙄 so we had to pay an additional $20 because of that. Overall, it was an easy process and the customer service was good but don't forget to take a pic of your odometer BEFORE returning keys!

Went in the beginning of the month to rent a parking storage spot and was given a spot number that we were told they would hold for us until the end of the month. Filled out the paper work expecting everything would be ready when we returned. We returned early and they had already rented the parking spot they promised us! No other spots available to rent. Don't trust them.