U-Haul Moving & Storage of Chicopee Memorial Drive

It was super clean, the chairs to the seat were new and surprisingly a back up cam. The employees were great and gave wonderful customer service. I epically like to thank Dawn for being very understanding when I was running 15 mins late to pick up the truck. Thank you to the Chicopee U-Haul team!

I have rented trucks from other U-Haul locations in the past, but the U-Haul location on Memorial Drive in Chicopee Massachusetts was the best experience. The gentleman at the call center put a reservation on the cargo van I needed. The day I went to get the vehicle, the gentleman at the desk took care of the formal rental paperwork in a couple of minutes and I was out of there. Extremely polite and courteous! When I returned the vehicle I dropped it off with the person who receives the vehicles on return. He was very polite and said an email will be sent with the statement and I was allset and nothing else I needed to do. Great experience!! If you need a truck or van rental to haul stuff, check them out!

Asked for a propane refill.. They confirmed they could I stated "just make sure you bleed as you fill" Apparently that ment draining the whole take to them. They denied me and turned me away. Saying it's not part of procedure. I will never recommend this location if that's how short and inconsiderate the service was.... I do not know the employees experience and wanted to confirm they know how to release the bleed valve.