Vertical Cold Storage

Right off the highway arrived at 2am for my 7am app’ went straight to sleep woke up at 6am to check in with the office got a door immediately… had to wait a few min for seal verification after that only took em less than 30min to offload and I was outta there.

Just a wild assumption here, but if you arent going to load a truck early DON'T PUT IT IN A DOOR. I got here early bc of the reviews. Lady was nice put me right in a door. And I sat here and sat here. They finally came out to open guy moving slow as a snail across the lot. Tells me to open up then proceeds to take hours to go in and out of the trailer with product. Now im sitting here in the dock doors still open, still on a red light. With absolutely no movement in the trailer. The hell is wrong with this place. Figured my short trip to Chicagoland would be done early today getting a door first thing. Jokes on me I guess

Good morning, getting here with my navigation was a bit confusing as it took me through town, narrow streets but once I arrived @ 2115 hours, 7/10/25. I parked, checked in by Dock Door 11, filled out a paper, handed to the Gal working, she checked me in, informed me I could park over night since my appointment is at 1245 7/11/25, someone will call me and at that point assign me a door. Honestly have to say quiet nice considering two drivers in front were quiet rude. One was early, they assigned a door, and explained it was a courtesy, he was rude and upset that why haven't they loaded him, she explained your appointment isn't until 2145, he continued to cusre her out in Russian and she kept her cool, the next driver had a 12 pm appointment and was checking in @ 2115, so he was 9 hours late, and FYI they were gonna charge him a LATE FEE, and we was upset, she even showed on paperwork his paperwork that it says 12 pm 7/10/25. So drivers, make sure you check your times. At first she was a little feisty, but quickly settled down when I approached her with respect 🙏 🫡. Im now here with my son waiting for appointment time. Gonna go see if they will work me in early, as its 9am. Be safe out there!