A to Z Storage

I ben using this place for 5 years now and never had problems, management is a lot better now.

I have since 1990 of renting and storing my belongings at a to z storage. I absolutely been very satisfied with the service and the compassion of these employees and the owners of they're great I recommend trusting your prized possessions here the best prices in town and I am grateful for the safety and total kindness .I have received from everyone here. The best storage Fresno ever had

This storage is a nightmare. Some years back I had it and the owner /manager was rude so I made it a point not to speak or deal with her. I have sent multiple people there bc of the price being a little cheaper I thought it would be worth it. Last winter they “accidentally” locked my items . And I had to wait over a week to get my items and by the time they took it off it was the next month and they wanted me to pay for that month even though I would’ve had my items out before that month. I have my items there they put a lien on my stuff after 2 mos I told them I had a mail issue and was calling in for payments and would always ask about my storage status just this month I found out they put a lien on it and I have til next month to get it all out even though Everytime I called they never ever told this to me and I made sure to ask several times about my status bc my worry was it going to auction: I was always assure “as long as you don’t let it go past the 3rd month” I am 2 mos behind tmrw will be my 3rd but I was going in to pay that so still 2mos. The owner stayed on the phone with me to argue when I told her the worker was very nice and there was just some miscommunication.. I was fine with everything . The worker was nice enough to go over everything the day before and tell me what happened and how it got here without me knowing. Well owner manger appearantly didn’t like the word “miscommunication “ and got into a rant about how people should just pay their rent on time that there was no miscommunication.. after she just said “I’m going to tell my workers not to say that to anyone anymore I just texted them” she said I do give 3 months but I send it out on the 2nd month .. (that was the miscommunication) plus they never expressed to me that a Leon was sent out …I didn’t even call to argue I was content with the lovely conversation I had with her worker: she is very bitter and very rude she went on about how she only makes so much from auction and she can’t NOT put it up and I’m like what ? I never asked you not to put it up (going in tmrw to pay) this place is a nightmare . So much more: I will not be sending anyone else there. Not only that last time water got in and my stuff got moldy and I just let it go bc I wanted new beds anyway: list goes on . Just pay the difference it’s worth it’. I’m only behind bc my husband passed and had to use the money for him: they are all saying different things she says one thing they say another on other things as well. Get your stuff in writing !