AAA Storage of Highland

my son had paperwork for his car in his unit and his car was towed, so he didn’t have his keys, so we asked Christine the manager, if we could cut it off and was told we had to make an appointment and if we cut it off ourselves we would have to sign papers. But never asked if we wanted to. Then when I called her , she told me they don’t have to help us and told me they were in a meeting, and when I asked who her supervisor was and for their number, she told me she was the boss and reported to no one! She was very rude and short with me, when I was nothing but polite to her. Then she hung up onme. Rude condisending and just mean.

I would not recommend this storage facility. I was only there a less than a month and I experienced rats on my furniture and the ceiling had water coming through which destroyed most of my belongings. The manager was notified of the situation and did not apologize to what I had experienced with my property. The manager lacks customer services and it wouldnt hurt to greet your customer's that keep you in business satisfied .. facility lacks customer service

I like this storage they have the best prices around here. It's very clean the guy that's in the office is very nice and helpful.