Affordable Storage Loop 289 & Utica

This place has been bought out by a different owner twice in the years I’ve off and on stored my things here. Now my rent has increased $40 from a $25 Rent Increase and a newly added $5 Utility Fee. Previously, from 2022-2025 there was only one increase and it was for $15. Increases are entirely reasonable and expected to me, but getting an email saying my price won’t go up and then immediately increasing my price does rub me the wrong way a bit. I will add the office staff is incredibly nice. I’ve had issue with both of these increases because one was mailed to me and I had never updated my address, but previously all communication was done through email so I forgot to. The second was apparently added to certain people’s receipts. I was unaware of either increase until after the fact. Lisa was kind and respectful in her responses and understood my frustration. Regardless, it is frustrating to have such a huge uptick in price. This place has always been a good value and that’s why I chose here even though it is quite far out of the way from where I live and have lived. They have great reviews and overall a clean place with good customer service. I just don’t know how long I will continue being a customer as someone on a budget, I wasn’t really looking to adjust for that kind of increase in price. I got a house rather than an apartment finally and was already planning to try and get rid of my unit but this is going to have me speeding up the process to save money.

I've been at this storage place since I moved here to Lubbock 3 years ago and I have never had a problem with my storage. Office people are kind,friendly, are always a help when needed.

I LOVE this place. Lisa was the best when it comes to saving me space, and was very timely with everything she did. LIEV the transparency. Great option for college students, or people who want to store wine.