Big Red Barn Self Storage | Killeen

I had an outstanding experience thanks to Dawn and Shelby! From the moment I walked in, both of them were professional, friendly, and extremely helpful. They made the entire storage setup process quick, smooth, and stress-free. Dawn took the time to explain every detail clearly, and Shelby made sure I had the perfect unit for my needs. Their customer service was truly top-tier—patient, knowledgeable, and genuinely caring. It’s rare to meet people who go above and beyond, but these two definitely did. Because of Dawn and Shelby, I feel confident and taken care of. Highly recommend this location and their amazing service! Thank you both for making everything easy! 🙌🏼

My experience was wonderful, she was working on something else when I arrived but she immediately greeted me and told what she was doing and she will help me as soon as possible and she did just that but sooner than she estimated, she was amazing with great customer service skills.

Helen she was wonderful she was on her job when I arrived there she the process was quick simple.I said it took about seven minutes to get everything done in and out. Like most storage places they make.You have to buy a lock inow.Let's hear you didn't cause right now.I'm on such a tight budget that I couldn't even fool a lot lucky that I have one already.