CubeSmart Self Storage

UPDATE- If you plan on using this self storage facility for more than just a couple months, know that they will start raising your rates about every 3 months. Just recently rented a unit no more than 2 weeks ago. Everything was ok up until today. I was told there would be access up until 10pm each day. I came at 9:28pm on 8/11, entered my code and the gate did not open. I gave it a few more tries, the screen even says Welcome, so I know it accepted my code, but the gates never opened. I was not able to access my unit. I dont know if this will be a continuous issue. I dont know if I can trust this facility.

I had a great experience at CubeSmart thanks to Sam. He was extremely helpful, upfront, and honest about everything — including possible fee changes — which I really appreciated. He even called me ahead of time to remind me about my upcoming rental date. When I arrived, he took the time to thoroughly explain the contract, insurance options, and made sure I understood everything before moving forward. Overall, Sam made the whole process smooth and stress-free. Excellent customer service!

Sam at the front was AWESOME! He was funny, polite and professional. Great attitude for the company! I enjoyed his service.