CubeSmart Self Storage

Great storage facility in Skokie. The two managers Jeff and Scott are very helpful and accommodating and can handle any special requests. The best part of this facility is the fact that they have a 2 bay loading dock that can handle large trucks and plenty of drive in spaces for you to bring your car into for easy unload or load up of your storage items.

Scott and Jeff are competent, confident, friendly, and fantastic folks to work with. When we first visited the site, Scott gave us a tour and told us the ins and outs of the place(the grounds crew were also putting new mulch around the trees and mowing the grass). At no point did the conversation feel forced or were we pressured to sign up immediately, unlike two previous places my wife and I visited. We were able to reserve a cube (no fee to do so) to weight out our options over the week, but we had such a positive first impression that we ended up going with this location the next day. Jeff handled the paperwork and logistics the following day, and, like Scott, he was also great to work with. The facility itself is well kept and maintained. The climate controlled space is significantly better than the two other companies we previously visited. Absolutely zero smell of mildew or mold throughout the facility. We couldn't be happier with our decision to go with this CubeSmart location, in part because of the cleanliness of the physical space, but also because of Scott and Jeff who run the show. We feel safe with our belongings in storage here.

Amazing customer service! They were very helpful with everything and went above and beyond. Today I stopped by 15 minutes after the office was closed, but they were kind enough to let me in and help me with my issue. Five stars!