Public Storage

Roger at this facility went over and above on customer service. I reserved a unit on the phone with corporate telling them I wanted to reserve it for move in date 3 weeks from that date. They set me up without me knowing for move in that day. I called corporate the next day when I found out and they said nothing can be done. A few days later Roger called and asked if there was something amiss as I hadn’t moved in yet. I told him what had happened and he was somehow able to help me😃. I can’t say enough good things about management at this facility!

Sue was so helpful! The walk thru went great and even didn’t hesitate to show us a bigger unit when I was doubting the size. Thanks again!

I want to sincerely thank Roger from Public Storage for going above and beyond to help me get my account straightened out. From the moment I spoke with him, he was incredibly kind, patient, and courteous. I was having some issues with my account, and he took the time to carefully walk me through everything, making sure I fully understood each step. He truly listened to my concerns, never rushed me, and remained calm and professional throughout the entire interaction. What truly amazed me was his genuine willingness to help and how calm and professional he remained throughout the entire interaction. It’s rare to find someone so genuinely helpful and dedicated to customer service. Roger made a stressful situation so much easier, and I’m incredibly grateful for his support. Public Storage is lucky to have someone like him on their team!