Extra Space Storage

This one star review stems from the fact that people are clearly living inside units at this location in SLC. In one instance, I drove past an open unit where it was evident people were using the space to live: sleeping bags and other bedding items were laid out, chairs were positioned for use and not storage, and used take out containers were out in the open. The second time I noticed evidence of this was the last time I accessed my unit (March 7, 2026). When I opened the door, I was met with the smell of cigarettes and urine. As my until itself was undisturbed, it appeared that gaps between the walls and roof were allowing the stench to travel along the row. When my wife realized this, she yelled out in disgust, alerting the "neighbors" they shouldn't be smoking in the units. A few minutes later, the smell air-freshener wafter over, confirming our suspicion that people were indeed inside one or more the neighboring units (which were all shut and locked at the time). We brought this issue to the attention of the person working the desk that afternoon, Nico, who was friendly and seemed motivated to address the problem. However, they acknowledge that, because management does not have access to individual units, that it might be some time until an investigation of security camera footage could reveal the offending owners. I sincerely hope this issue can be resolved. These units are expressive once the teaser rate expires (we pay around $280/month). However, the location is good, the facility appears clean and secure, and the employees are friendly and helpful, and thus this cost seems reasonable. Until recently, I was happy this the service. However, it should go without saying that the fact our stored items are now being actively contaminated with the smell of cigarette smoke is completely unacceptable. I will be addressing this issue with management ASAP with the hope a resolution can be found that does not involve litigation. As such, I cannot recommend Extra Space Storage

I went in late afternoon on a Saturday and Nico was awesome! Worked with us easily, had a great personality, and did a very thorough and spending job. Looking forward to storing our stuff there.

Located close to where I'm staying. Ran into a couple of bumps on move in, but Aaron was great and fixing the minor issues quickly so I could move in. Know that you will need to purchase a special cylinder lock from them if you do not have one. Online rental will automatically add this to your invoice. Pay in person if you do not need one. Overall I had a decent experience for the short time that I needed storage. It was easy to rent online. Thank you!