Extra Space Storage

UPDATED REVIEW: I tried calling the number listed below, and after navigating through the automated system, I finally reached someone who seemed to not understand why I was calling, so I had to explain to them that I was calling because I was requested by someone on Google Reviews. She was still confused, but told me a manager from a different location will call me within 24 hours. This never happened, no missed calls in my log. This was weeks ago. ALSO, there is a dangling exposed wire in front of my door. I reported this to staff twice in November and it still hasn't been fixed. It not only appears to be an electrical hazard, but it is preventing my from backing my small trailer into my storage unit because it will catch on the cable. It also makes opening and closing my door extremely difficult as it gets caught in the side rails of the door. See images. ORIGINAL REVIEW: This place encourages you to move in with a low "web rate", then waits about two months after you've filled your space with your things, and then doubles your rate. A slight increase of $5 to $10 every six months or so would make sense, but going from $92 to $189 instantly is criminal. Now I need to rush to move all of my stuff out, fill my apartment with storage boxes, all during Christmas break.

Went in to rent a storage unit and got everything started and paid for very quickly. Marisol explained how everything worked in great detail and was transparent about the pricing and fees. She answered all my question, and was patient and friendly throughout entire process. I appreciate all the help, thank you Marisol!

Extra Space Storage in Taylorsville was absolutely awesome to work with. Michael and Marisol are so friendly and helped me select the unit best for me. They both explained everything I needed to know and helped me get set up. If you want an easy smooth experience renting a storage unit, this is the place to go! Diane K. .