FreeUp Storage Colorado Springs

Parkside was acquired by FreeUp Storage recently. First couple of times in, service was great. Problem is, you can't talk with anyone locally when you call. Phone calls are automated. Unless you stop in, but then there's not always someone there to help you. I'm trying to find out why I'm being charged monthly for insurance when I produced proof of insurance coverage. No one responds to calls, no one is there to help. Wouldn't recommend rental here or new ownership. It shouldn't be this difficult to get a callback from this company. Parkside was great, Evan was great. Not so much now. If anyone knows where Evan works now, I'd gladly move my stuff there!

Great experiance today. Met Cheyenne and Portia. Great conversations. I stopped in to see what storage costs were. Im very pleased with the pricing. I was really happy to see they have outdoor parking storage.

We had an issue with our door being messed up and they let us know right away so we could check it out. Very helpful.