Gold Country Self Storage

Very disappointed with this self storage. When we first started with this storage company, management was great, location is convenient . Since new management came along our rental price has gone up, we have to ask for a key for the restroom and to dump trash. Now we have some problems with critters that we never had the 5 years we’ve been there. That’s not right! I can understand price going up for increased maintenance but I don’t really see that. The unfortunate thing is we can’t move out of there just yet. So we have to deal with it.

Watch out for changing rent rates and poor service from management. Payments went from contracted $99.99 a month to $110 a month. Not worth moving out, right? Then my auto credit card payment covered the full month of January when I moved out early that month, old manager promised a refund and new manager is not complying, she also refuses to provide information to let me escalate this... very poor customer service. I will never rent from Gold Country again and urge others to find a more reputable storage facility.

Managers Rod and Linda are cool. I've been in multiple units over the last 6 years. Gates are open early and stay open late which is really convenient!