Hello Storage - Menifee

Closes extremely early, so it’s difficult to move in; out, or access, but it’s still expensive. They also will charge a hefty feee if you’re stuck in there after they close the system down at 7pm. They require you to have insurance on the unit. The exits system is strange— makes it hard to leave. The units themselves are okay, relatively clean. Lots of spiders and webs. Front desk associates hours are even shorter than the hours of the storage unit, it’s hard to get ahold of people, and they don’t call back. And most of all, when you move out they don’t prorate your storage unit. I moved out 2 days after my “charge date” and they charged me the entire month’s price immediately and no proration, and did not send me a receipt of paid. Bad business in my opinion, going to do a chargeback on my credit card to dispute. They recently changed their branding to “hello storage” from “right space storage” and the access process has been complicated. Would not recommend, and I’ve had multiple units in the local area, this was the worst.

Sharon was so helpful and friendly. I had been trying to get there after work before they closed for sometime and I stopped by late one day right at closing. Even though she was getting ready to leave, she stayed and helped get me set up with the reservation. On move-in day she was there and got the paperwork set up very quickly and showed us to the unit. The unit was very nice, clean and easy to get to. I couldn’t ask for an easier move-in.

very rude employees they are super invasive and are constantly harassing everytime I'm there