iStorage

This place is trashy. The first picture is their garbage disposal Rent a spot at your own risk. The garbage situation is getting worst and worst. There rat droppings everywhere they ate through a lot of my items. Not only that if you look at the boxes you’ll see water stains they told me that how I brought my items to their facility. I tried opening an insurance claim and was told I needed to provide the receipts for them items that was damaged. I tried explaining that a lot if the items I purchased almost 8-10 yrs ago and they advised that they’ll reach back out to me. It’s been almost a year. Then the price of rent goes up every 6 months. There’s a make that works in the office that is very rude I explained to him that I had t been renting for nothing but a month (Dec 2024) and my rent went up by $15 in January. He said their prices are already subject to change. Who’ll refund my money? Who’ll replace my damaged items?

The front desk folks are always super nice but the overall management of this facility is honestly probably non existent this location needs a complete overhaul. It’s dirty, has roaches and there is garbage everywhere. I def won’t be back. Pay the extra money and go somewhere else else.

Terrible. Do not store here. When they were Moove Storage it was great. No problems. Since they sold it’s been issue after issue. They’ve raised the prices 50% and there have been issues with billing causing me to be on the phone with them every other month. There is zero humanity. Anyone you speak with is like talking to an AI bot. They’re told to just say the same stringent corporate BS and it’s dismal. Do not give them a penny of your money. Find somewhere else. It’s like a corporate mafia. It’s gross.