iStorage

Very sketchy. Rented a unit to store my car and when I arrived found the unit still had a bunch of stuff inside. Nobody in the office so I left and emailed asking for a refund. I didn’t receive a response so called. I got the runaround for two weeks before receiving my refund.

Horrible experience with this place. Reserved online, went there to finish paperwork and doors were locked, no note. Almost 2 hours after they opened. Location was really run down, potholes everywhere, doors off of garages etc. they never even called me back. Highly recommend that you do not rent here.

Do NOT use the Eagan facility - I'd rate 0 if I could. My unit was broken into, latch cut - my recently deceased mother's belongings rummaged through. The "cameras" are too far away to be able to see anything - see pic below. Multiple police reports have been made per the Eagan Police department. The unit next to mine was broken into. The rates were raised within 3 months of renting. Such a scam! Too much of a pain to turn around and move out again - they know they have you and take advantage of it. So despicable. No one was ever in the office when I was there. Owners are completely unresponsive. It took a week to get a local person to fix my cut latch. Megan was quick to respond and fixed the latch thankfully. Like others said, the potholes are not maneuverable. There are way too many and some really deep dangerous ones. The front gate doesn't close sometimes. You call into the service, and while very kind, they are completely unhelpful. Do NOT rent here.