Public Storage

This site is incredibly unsafe. We needed to move materials out into our storage, but apparently after 2100, the doors lock on the inside! We called the front desk, the national help line, nothing. We are now calling the police. 911 was called, Eagan Police were on their way. One of us who didn’t have an account managed to get ahold of a person who let us out, but that wasn’t achievable with the automated system as it wouldn’t redirect us. A police report with the complaint of the disallowed egress will be filed in the morning with the Eagan Police Department.

Well, this would mark the first time Ive been to a storage facility and the manager actually left thw office without a headache! Even after a rocky start to my encounter with the amazing manager, April. The entire facility exceeded my expectations in both cleanliness and security. And to say she completely cleaned this late after what happened in Blaine with the manager and employee working at that facility would be going to far however her enthusiasm and amazing customer service definitely put some elbow grease on that stain!

April is awesome, going outside during a blizzard and showing us the storage unit. You're very lucky to have such a great employee!