JustStorage

Terrible experience, nobody at facility for two weeks and couldn't make payment so got charged a late fee, someone was supposed to call, never did then put my unit in auction status after only 30something days late. Very unprofessional and rude people, get any other storage facility but this one!

Everything setting up the account was straight forward and the receptionist on the phone was great and personable, the facility access as easy and the information emailed was accurate and easy to follow. The facility is clean, well lit and signed very well. Price is cheaper than other facilities in the area that I was able to check. The facility is even temperature regulated which I don't need but it's still cheaper with that option than the competition. All in I'm totally satisfied.

Terrible customer service price increased extremely. Saginaw, Michigan location office was barely open. I personally had to call several times in order to have my account closed would not recommend