Keep Self Storage

Great place for Storage! Had my stuff here for 2+ years and never had any problems. Easy to work with on initial set up and when we left. The location was also perfect for us.

Always responsive and work with us when we have had a problem with new credit card numbers etc

Lost income in household had to stop paying for my unit around December 2023 . I was sent a email telling me my unit was locked then a letter in the mail in January 2024 telling me my stuff would be sold at auction , i was told i couldn’t make partial payments ,so I waited for an auction that never came, i kept getting emails that they were charging me rent every month since the letter. I called keep self storage main office multiple times to express my confusion as to why i was being billed after i was told my stuff was being sold , i was told they would look into it never got a response, i finally emailed the manager at the spring garden location only to be told the 7 months of extra rent is not a mistake and they are STILL waiting to auction off my unit. 7 MONTHS LATER!!! Do not rent for them and if you do pray to god you never have a hardship. ***UPDATE almost a year later, and they are still charging me for a unit they They told me they were auctioning off back in January of