Midgard Self Storage

I have rented from midgard two different times and have had a excellent experience both times. Great customer service with Amanda. Highly recommend this business.

Apparently the property manager for this facility is never on site. Customer service is horrible at best, they have a very lousy automated system and if it fails to work properly, the he live agents have zero way of getting anything done. I miraculously have a secondary lock on my unit that doesn’t show up in their “DaVinci Lock” system so I have no way to unlock it and since it’s not logg d into my account, customer service can’t even verify it, hence, no unlock code.

Did all transactions virtually with Keisha. She was great. She explained every step clearly and walked us through the process in a business like, professional manner. We also met the property manager who showed us the unit. He was friendly and helpful. Our only suggestion would be to have a couple of chairs and a counter top to lean on while completing the contract as it does take some time.