Prime Storage

Amazing service and excellent security precautions. We haven’t had any complaints during our 7 month storage rental and will definitely be using prime storage in any of our future needs! Jarrett the employee was also very kind and helpful with anything we needed!

Had a great experience with my account at Prime Storage. Having a person to talk with directly helped me address the issue that needed attention very quickly. I would recommend this place for the friendly and courteous staff alone.

I had a unit less than 36 hrs do to a family emergency( my son was in a car accident which I should not have to share)rushing I didn’t lock unit. I did not agree or give the Store Manager(seemed to have a racist demeanor)at the Harvard location. Never did I give my consent to charge my card for $35. I tired to explain that I will lock my unit so I will not be charged, but he continued to talk over me… I became very quiet on the phone and state no and no and no. I was not given the option to lock up my unit or I would had put a lock on the unit and waited 15 days to vacate. He bullied me ( talking over me in a military context)in our phone conversation and He did not listen to my concerns.He disregarded the fact the assistant manager stated I was ok. I reported that Prime Storage charge and stole $35 from my account even though I said no after being intimidated. I will be disputing this charge with my bank. This is my first time visiting Tulsa and my last because of this horrible experience. I didn’t know people were thirsty and dishonest at the company. I usually use extra space storage and I regret it. I do not and will not recommend this business to others. Today is Saturday 26th of July… After reading the district’s manager reply I immediately called the number left in the reply. When I called someone answered and stated they only take messages and will forward my message to the correct person. I hope this reply wasn’t just a reply and Prime Storage do exactly what they said “make things right”. August 1, 2025 I have not heard from Prime Storage about this horrible situation. To be continued November 19, 2025 No resolution but my bank did handle it! The Manager is a horrible person but the assistant manager is kind and compassionate.