Public Storage

I had a great experience renting here. The facility is always clean, well-lit, and the carts were always available. Aries was amazing, super helpful, friendly, and always able to answer any questions I had. His customer service is outstanding. I only ended my rental because I moved back to Houston, otherwise I’d still be here. No complaints at all. Highly recommend!

My experience with this public storage was very good. The building was clean and it had several good quality flatbed push carts available. It really helped me save on the amount of trips and time it took when moving items and boxes into the unit. The staff at this location were very attentive as well. Staff will walk thru the complex at regular intervals to make sure all the units are secure. I actually forgot to slide my lock over one time leaving my unit door shut but not locked. I received a call from them notifying me of this so quick! They let me know my unit had not been disturbed but that they wanted to make sure I was aware so that I could lock it up ASAP. I had no idea I didn't lock it up! I was very grateful for the heads up because I was not planning on going back to my unit for at least a month and it could have been left unlocked the whole time if not for them being so observant and diligent. The only thing I didn't like was that you can not access units after 9pm, but that's a corporate issue. The staff have no say or control over the hours and it's a company set policy so that's why they still get 5 stars from me. The staff there deserve recognition for the great job and service they provide their customers.

Completely incompetent. Three months in a row I asked through phone internet and email to be taken OFF auto pay, and they still charge your cards WHENEVER they want, definitely do not recommend this company