Public Storage

5 stars go out to Rodney for being a FANTASTIC person! Any question I had, he was able to provide me an answer, no matter how dumb it might've been. Customer service is top notch over here compared to some other locations I've been to in the past, certainly.

ZERO customer service. Who is Rodney? I can’t get a person to answer the phone! Gate is broken but nobody told us until we showed up with a moving truck and movers to move out- and they say it won’t be fixed until after the weekend-MAYBE. THEN they made me pay for another month since I wouldn’t have my stuff out because of their broken gate! So I’m out $500 for the truck, $600 for the movers and now another $113 to keep my stuff in the unit BECAUSE OF THEIR BROKEN GATE. UNACCEPTABLE. Do BETTER!!

My experience with Regina this afternoon was much better than my initial experience. She was welcoming, experienced and seemed to care. Great customer service!