Public Storage

Avoid this one. The elevator was broken every time I tried going in the last few months and this happened last year too. I ended up carrying several loads of boxes up the stairs and will need to hire movers for the heavier furniture. I was told there is no site manager to speak to, only a few different part time people covering for the job. The parking lot is full of covered boats and cars with boots that are taking valuable room and making it harder to walk around, not sure what that's about. Silver lining is the person working there last time I was there was good at helping me close the account and request a month's refund due to the elevator situation. Not sure if I'll get it though.

Wow, what happened to this place? Reviews from over a year ago are great but definitely not in the past year. And definitely not from my experience. First, why is the parking lot always full? It's always the same cars but I don't believe vehicle storage is offered at this location. Management must but taking payment for them. Second is access. My unit was on the ground floor, and the main lobby/entrance is on the 3rd floor. The elevator worked on move-in day but never since. In the meantime we had to use the emergency exit on our floor for access. The alarm was busted so no worries there. So every time I visited I had to park on the ground floor, walk around the building and up to the main entry, then take the stairs back down to my unit and load items into my car through the emergency exit. But then the locking mechanism on the emergency exit door broke. I would've reported this to the onsite employee but there was nobody there that day. The door was "fixed" relatively quickly. However, instead of repairing the locking mechanism, they sealed the door shut. Good for security, but not so good for exiting in an emergency. I'm guessing this is against fire safety regulations. But what does the company do about access? They tell customers to use the other emergency exit, which is now degrading as well. First the metal cover on the floor beneath the door broke and is no longer there. I'm not sure what's gonna break next but this door probably won't last long with all the traffic. And lastly is pricing. They increased it about 150% over the course of a a year. I started at ~$100, and the most recent increase put me at ~$250. This is probably pretty typical but still annoying.

Not as secure as any other storage place over ever been to. Elevator is broken and employee not in office during listed office hours. Update: Since this posting my locker was robbed. Shocker. Luckily the single camera in the area had full view of the locker door but Public Storage management isn’t cooperating with the investigation or communicating. I steered several people away from storing their possessions here and will continue to do so.