Public Storage

I had an excellent experience at Public Storage thanks to Diana. She is professional, friendly, and incredibly helpful. From the moment I walked in, she made the process smooth and stress-free, clearly explaining all my options and answering every question with patience and care. Diana goes above and beyond to ensure customers feel confident and well taken care of. The facility was clean, well-organized, and secure, which made the experience even better. I highly recommend this location and especially commend Diana for her outstanding customer service!

This facility has constant elevator issues and it seems like there's always one down but today topped everything with having two down at the same time and no way to access your unit which is unprofessional and unacceptable. Also, no one was there to help customers assist in this matter on top of it all. I was also told by an employee as far as why one of them doesn't have the close door feature working where it closes it quickly instead of waiting for it to close on its own and she said "the part is too expensive and they don't wanna fix it".

Shanese was great today. She made the rental process very easy for me. She got me into the perfect unit near the elevator. Thanks soo much for everything.