Public Storage

Dear Management, ​I am writing to express my disappointment regarding my recent experience at your storage facility. As a long-time customer of many years, I have always been very satisfied with the service provided, particularly by employees like Quan, who consistently offered excellent customer service. ​However, my visit today, was not up to the usual standards I have come to expect. When I arrived, the office was closed, an employee emerged from a car and informed me she was waiting for another employee to arrive. She advised me to come back later.. ​Upon my return, the same employee was still waiting in her car. She then told me she was a new employee and that she did not know the job well. She again stated she was still waiting for the other employee. I ultimately had to leave without being helped. ​Over the past six months, I have noticed a decline in the consistency and knowledge of the staff. This lack of reliable and trained employees has been concerning. ​Our company has always valued the relationship with your company and hope this feedback can help you address these issues.

Rented a storage unit today and worked with Shaquan. She was super efficient and friendly. . Didn’t waste my time. Honored the online deal. Walked through all the important information and details. This is a nice place. I’ve rented here before. It’s clean safe and easily accessible. I would highly recommend this particular location for your storage needs Go see Shaquan. . She’ll help you out!

Safe, clean storage machine. Set it up online to get a discount. Nice clerks and you can get insurance as well as a climate controlled unit. They store cars too.