Public Storage

Amy at Public Storage was informative and helpful throughout the entire process. She took the time to show me the available units, explained the differences clearly, and answered all my questions with patience and professionalism. Her knowledge made the experience smooth and stress-free. I appreciated her customer service and would highly recommend working with her.

I would like to give a special review for this. We were looking for a car storage for a friend with poor skills in English, so I had to translate everything with my phone via video call what takes a lot of time. Andrea, at the store in 1701 Dyer St Blvd, Kissimmee, was SUPER responsive, patient and kind. Explained everything and spent his time until everything was clear. We closed a deal for a 6 months car storage and my friend was super happy with all attention. This is what differentiates a business for people looking for good solutions. I definitely recommend this store for any customer in the area looking for good service. I would give 100 stars to Andrea, but once google allows me to give me 5, I am doing so. Way to go Public Storage! Leandro Tofani from Canfield-OH.

Dont expect the office staff to get back too you if you use the online portal. I moved out of my unit using the portal at the beginning of the month and they still CHARGED me the month because the staff never went out and check the unit. It took many phones calls to get my issue resolved. The storage location was so much better when it was personal mini storage. They have definitely lost a customer I will never use istorage again!!!