Public Storage

ago ⛔️ 𝐖𝐀𝐑𝐍𝐈𝐍𝐆⛔️ 🚨🚨🚨 🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨 227 Simpson Rd, Kissimmee, FL 34744 𝐒𝐀𝐓𝐔𝐑𝐃𝐀𝐘 𝐌𝐀𝐘 𝟏𝟎, 𝟐𝟎𝟐𝟓 ⚠️ I’ve been a customer since 12/19/2021. After 2022 things went horribly bad. On October 2, 2022 after a very strong storm my unit was liking and my boxes 📦 were soaking wet, I did have insurance but when I reported it, they never did anything about my items that got damaged. 2023-2024 another year but with 𝑪𝑶𝑪𝑲𝑹𝑶𝑨𝑪𝑯𝑬𝑺 I reported it and it got ok. 2025 𝑹𝑨𝑻𝑺 🐀🐀🐀🐀🐀🐀🐀🐀🐀with 𝑭𝑬𝑪𝑬𝑺 (𝒑𝒐𝒐𝒑)💩💩💩💩💩💩💩 𝑼𝑹𝑰𝑵𝑬 (𝒑𝒆𝒆) ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️ with a very 𝐒𝐓𝐑𝐎𝐍𝐆 𝐎𝐃𝐎𝐑 all over my boxes, items and house furniture, as well in the floor. 𝗜 𝗰𝗼𝘂𝗹𝗱 𝗵𝗲𝗮𝗿 𝗿𝗮𝘁𝘀 𝘀𝗾𝘂𝗲𝗮𝗸𝗶𝗻𝗴, there’s more than one …. Also one rat 🐀 jump down to the floor from my boxes 📦 while we were taking all my items out of the storage. We spent 8 hours in an hazardous environment. We had to use N-95 masks 😷 buy disposable wipes, bleach, gloves 🧤 and other disinfectant products in able for us to be in contact with our personal items. ⛔️ 𝗥𝗔𝗧 𝗨𝗥𝗜𝗡𝗘 𝗜𝗙 𝗜𝗡𝗛𝗔𝗟𝗘 𝗢𝗥 𝗧𝗢𝗨𝗖𝗛𝗘𝗗 𝗖𝗔𝗡 𝗦𝗘𝗡𝗗 𝗬𝗢𝗨 𝗧𝗢 𝗧𝗛𝗘 𝗛𝗢𝗦𝗣𝗜𝗧𝗔𝗟 𝗔𝗡𝗗 𝗘𝗩𝗘𝗡 𝗪𝗢𝗥𝗦𝗧 𝗜𝗧 𝗖𝗔𝗡 𝗞𝗜𝗟𝗟 𝗬𝗢𝗨⛔️ I called twice left a voicemail, speak with their new AI 🤖 smart screen for them to only provide me a contact number for no one to help. The two times I went to use this system the customer services lady’s were not pleasant at all. Now they are accusing me of being there past the open hours. The latest that I was there was 7:23 pm that I used my app through my phone. Someone that it wasn’t me use my access number and use the keypad at 9:13pm. This people are not only neglectful but also sneaky! Please , 𝘿𝙊 𝙉𝙊𝙏 𝙏𝙍𝙐𝙎𝙏 𝙏𝙃𝙄𝙎 𝙘𝙤𝙢𝙥𝙖𝙣𝙮 𝙖𝙩 𝙩𝙝𝙞𝙨 𝙖𝙙𝙙𝙧𝙚𝙨𝙨. ⛔️𝐖𝐀𝐑𝐍𝐈𝐍𝐆⛔️ 𝗧𝗛𝗜𝗦 𝗦𝗘𝗟𝗙 𝗦𝗧𝗢𝗥𝗔𝗚𝗘 𝗟𝗢𝗖𝗔𝗧𝗜𝗢𝗡 𝗦𝗛𝗢𝗨𝗟𝗗 𝗕𝗘 𝗦𝗛𝗨𝗧 𝗗𝗢𝗪𝗡!! 𝗧𝗵𝗶𝘀 𝗶𝘀 𝘀𝗲𝗿𝗶𝗼𝘂𝘀, 𝘁𝗵𝗲𝘆 𝗮𝗿𝗲 𝗿𝗶𝘀𝗸𝗶𝗻𝗴 𝗽𝗲𝗼𝗽𝗹𝗲’𝘀 𝗵𝗲𝗮𝗹𝘁𝗵 𝗮𝗻𝗱 𝗹𝗶𝘃𝗲𝘀. 𝗧𝗵𝗲𝘆 𝗮𝗿𝗲 a 𝗱𝗮𝗻𝗴𝗲𝗿 𝘁𝗼 𝘀𝗼𝗰𝗶𝗲𝘁𝘆!!!!!

Good customer service

Perfect service. John is amazing! Great place